Recently, a picture like this was circulated in the circle of friends of Guangdong Province dealers, see the picture below:

After a dealer friend took a screenshot and sent it to us, he asked if the situation was true? !

We carefully studied the picture. The product is an automatic liquid-liquid extractor produced by our company, model:STC-302, which is mainly used for liquid-liquid extraction pretreatment of projects such as petroleum in water. At present, there are many application customers in the environmental monitoring industry and water supply and drainage detection industry, and the feedback from use has been good! Suddenly someone commented: The smell of the hose can smoke the entire corridor, which makes people laugh. Is this hose burnt? ! This situation is unheard of! ! !

But we did not dare to neglect it and reported the news to the company's senior leaders as soon as possible! Although we did not believe it, the company's leaders immediately convened the heads of procurement, R&D, application, after-sales, and sales departments to discuss!

First, colleagues in the procurement department rejected the doubts about the unqualified quality of accessories!

Since the company was established in 2009, all the hoses purchased for instruments have been imported food-grade silicone tubes. Some pipelines that need to resist strong acid and alkali corrosion are special materials produced in a certain country, and the domestic price is hundreds of yuan per meter.

Here we also introduce the definition and characteristics of silicone tube:

Silica gel tube (Silica gel tube), alias: silica gel, is a highly active adsorption material, an amorphous substance with the chemical formula of xSiO2·yH2O; continuous use temperature range: -60℃～200℃, it does not react with any substance except strong alkali and hydrofluoric acid, is insoluble in water and any solvent, and has stable chemical properties.

Main features:

1. Non-toxic, odorless, high transparency, no yellowing;

2. Soft, elastic, resistant to kinking and deformation;

3. No cracking, long service life, cold and high temperature resistance;

2: At present, the after-sales department has not received a single complaint to the company due to the smell of the hose, or email or letter!

3: Arrange for the after-sales department to immediately call back all users in Guangdong who have purchased and used this model of product.  

The after-sales department supervisor sorted out and recorded the customer units of this model one by one according to the sales list of all Guangdong regions provided by the company's business department, and conducted telephone follow-up visits! In the past three years, the actual number of customers of this model product in the Guangdong market is 128. A total of 125 customers were transferred to actual users by telephone. The calls of 3 companies were not connected. The customers hung up on their own initiative. It may be that they were in a meeting or other situations, and then contacted through SMS and WeChat. At the end of the follow-up visit, no one had the situation of being suffocated by the smell of the pipeline! While we expressed our gratitude by phone, we also urge users to contact our company as soon as possible when they have opinions or suggestions!

At this point, the truth is revealed! Even the users felt that we were a little puzzled when we asked this question. It didn't happen? ! How could this happen! ! !

Since its establishment ten years ago, Jinan Shengtai Technology has always adhered to the original research and development route and has successively launched several domestic original products, such as the intelligent integrated distiller, the automatic liquid-liquid extractor with one-button extraction and no ventilation, the intelligent graphite COD reflux digestion instrument with single hole and single control, and the instrument for detecting the sulfur dioxide residue in traditional Chinese medicine according to the Chinese Pharmacopoeia method. All original products are well received by users and have been widely used in water quality and food testing laboratories at all levels in China.

Since 2012, several domestic companies have begun to follow up and produce similar products, such as the intelligent integrated distiller renamed as the integrated universal distiller, the fully automatic intelligent distiller, etc. We also welcome competitors to join with an open and inclusive attitude! We also hope that all competing product manufacturers can compete fairly and let the market choose the brand and model of the manufacturer.

However, we are deeply disdainful of such malicious competition. We welcome good-intentioned suggestions or opinions on products or companies. If it is malicious slander and rumors, and we want to take the blame, sorry, we won’t take it!!!

Automatic liquid-liquid extractor, model: STC-302,

Automatic liquid-liquid extractor, model: STC-302B, suitable for detecting volatile phenols, anionic surfactants and other items in water